For custom woodburning orders, please E-mail the photo you would like used or E-mail us and we will provide you with a mailing address to send your photo to.
Photos will be returned to you in good condition. However, we will not be held liable for photos
damaged or lost in the mail.
Customization from photos is offered only for woodburned works.
Customization of stained glass colors are available at no extra charge. Please understand that your
order may be slightly delayed depending on availability of the glass. We will E-mail you with an estimated shipment
To Order Custom Woodburnings
Please specify what text, if any, you would like burned onto the piece, along with the desired location for
Please specify if you would like any part of your picture colored in with oil pencil.
Please specify what portion of the picture you would like used in your customized piece.
Do not use Shopping Cart to purchase custom work. All custom work will require
an estimate before ordering. We will E-mail you the estimate, along with an invoice with a "Pay Now" button so you may
still purchase your order online. You may expect your estimate within 24 hours of receipt of your order details.
All sales are to be considered final. However, if you are not satisfied with your purchase, please
contact us and we will do what we can to resolve the situation for you. Depending on the circumstances regarding reason
for dissatisfaction, we may opt to either replace the product or refund your purchase price.
Please keep in mind that each product is hand made and there will be natural variations in the material used,
along with the work itself. No two pieces will ever be exactly alike!
We aim for complete customer satisfaction. If you are not completely happy with your purchase, for any
reason, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right!
Any and all information gathered by us is used strictly for the processing of your order. We
will never sell, lease or otherwise share your information with any third party. In the future, you may receive E-mail
from us regarding site updates or product specials. You will always be given the opportunity to remove yourself
from future mailings.
Please, be sure to review any privacy statements made by PayPal.